Pathology Service

• Health Assessments
• Minor operations and procedures
• ECG
• Pathology
• Immunisations
• Pre-employment medicals
• Travel Medicine
• Cervical Screening Tests
• Spirometry
• Mental Health Workers

New patients will need to ring our professional reception team to organise an initial consultation.

Please notify us if you are unable to keep your appointment a minimum of 12 hours prior, to avoid a late cancellation fee.

Practice Policy

Benefits

It is voluntary and free to register in MyMedicare.

When you register in MyMedicare, it will notify your general practice that you have chosen them as your regular care team. Additional funding will be available from the government to help them provide the care you need.

MyMedicare patients will have access to:

• Greater continuity of care with your registered practice, improving health outcomes

• Longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP

• Triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders, from 1 November 2023

• More regular visits from your GP and better care planning for people living in a residential aged care home, from August 2024

• Connections to more appropriate care in general practice for people who visit hospital frequently, from mid-2024.

If you choose not to register in MyMedicare, you’ll still be able to access the same quality of care from your healthcare providers.

Click here for more information to learn about MyMedicare

Telehealth/Phone Consultation allows you to consult a healthcare provider by video/phone call. Our practice can provide telephone consultations if you do not require to physically see the doctor. To organise a telehealth consultation, please contact the clinic to arrange your appointment.

Telehealth Consultation:

- Make sure the practice has your correct number or email address.

- Check your phone/computer camera is working at least 10 minutes prior to the consultation.

- Write down a list of things you wish to discuss and have a pen handy to write down instructions.

- Have your medications in front of you and know which pharmacy you usually go to for scripts.

- Your doctor will SMS a link to your mobile phone once they are ready for you. If you do not have a smartphone, the link can be sent to your email address.

- Please stay by your phone and watch out for our message - be available for up to 45 mins post your appointment time.

- Click the link and follow the prompts, the link will take you to a safe encrypted network called Healthdirect. Your doctor will be waiting for you in the virtual waiting room.

- If you get disconnected, please wait for us to return the call.

Phone Consultation:

- Make sure the practice has your correct number.

- Check your phone is working at least 10 minutes prior to the consultation.

- Write down a list of things you wish to discuss and have a pen handy to write down instructions.

- Have your medications in front of you and know which pharmacy you usually go to for scripts.

- Please stay by your phone and watch out for our call - be available for up to 45 mins post your appointment time.

- Your doctor will call your mobile phone from a "no-caller ID" number.

- If you get disconnected, please wait for us to return the call.

To access phone and video consults, you must have been seen face to face in the clinic during the past 12 months. If you are unsure if you are eligible, please contact your practice, as your doctor may need to see you in person.

Other Telehealth / Phone Consultations:

•        Can be used for Work Cover and TAC consults.

•        GP Management Plans (Care Plans) can only be done as a video consult (not phone), as per Medicare.

•        An initial Mental Health Plan can only be done as a video consult (not phone), as per Medicare.

•        Mental Health Plan reviews can be done as a video or phone consult, as per Medicare.