• Cervical Screening Tests
• Holter Monitoring (CVC)
• ECG
• Health Assessments
• Immunisations
• Minor operations and procedures
• Pathology
• Pre-employment medicals
• Travel Medicine
• Physiotherapy
• Podiatry

We are a private billing practice.

General Practitioners at Heathcote Primary Health operate independently and are free to set their own fees for the services they provide.

All privately billed patients are required to pay the full fee on the day of their consultation. We accept payment for our fees via Cash, Cheque, EFTPOS and Credit Card. We have installed the latest software technology, which allows us to send your claim through to Medicare Online, for eligible patients Medicare will reimburse you within 7 days. They pay your benefit into the bank account you’ve registered with Medicare, if you are unsure of what details you have registered, you will need to log onto your Medicare online account or call/visit your local Centrelink/Medicare Hub and follow the prompts.

New patients will need to ring our reception team to organise an initial consultation.

Fees can vary, based on the length of time taken for each consultation, the complexity and the determination of the individual doctor.

Additional information on our consultation fees is available at reception.

For standard consultations, medicare billing, ( ie bulk billing) is available to current Age / Disability Support Pensionand DVA Gold card-holders and to those under 16 years.

• Surgical and other procedures incur an additional practice fee payment

• Payment is required in full on the day of consultation

Please notify us if you are unable to keep your appointment a minimum of 12 hours prior, to avoid a $20 cancellation fee.

Practice Policy

Benefits
It is voluntary and free to register in MyMedicare.

When you register in MyMedicare, it will notify your general practice that you have chosen them as your regular care team. Additional funding will be available from the government to help them provide the care you need.

MyMedicare patients will have access to:

• Greater continuity of care with your registered practice, improving health outcomes

• Longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP

• Triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders, from 1 November 2023

• More regular visits from your GP and better care planning for people living in a residential aged care home, from August 2024

• Connections to more appropriate care in general practice for people who visit hospital frequently, from mid-2024.

If you choose not to register in MyMedicare, you’ll still be able to access the same quality of care from your healthcare providers.

Click here for more information to learn about MyMedicare

Telehealth allows you to consult a healthcare provider by phone or a video call. Telehealth was expanded in March 2020 to ensure the safety of patients and healthcare providers during the COVID-19 pandemic. Many of these services have now been retained permanently.

Our practice can provide telephone consultations if you are not requiring to physically see the doctor.

Please contact the clinic to arrange your appointment.

Making the most out of your telehealth consultation:

1. Make sure the practice has your correct number or email address.

2. Check your phone / video is working at least 10 minutes before the consultation.

3. Please stay by your phone and watch out for our call - be available for up to 45 mins post your appointment time.

4. Write down a list of things you wish to discuss, and have a pen handy to write down instructions.

5. Have your medicines in front of you.

6. Know which pharmacy you usually go to for scripts.

7. If you get disconnected please wait for us to return the call

Note: Not all patients may be eligible for a Medicare rebate, please contact you practice to find out if you are, as your doctor may need to see you in person.

We are doing everything we can to make our clinics as safe as possible for you to attend.

For further information regarding COVID19 please

refer to the department of health websites www.healthdirect.gov.au/coronavirus