Solution 1: Use the QuickBooks Install Diagnostic Tool
Open the QuickBooks Tool Hub.
In the tool hub, select Installation Issues.
Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
When the tool finishes, restart your computer.
Solution 2: Update Windows
Updates prevent and often fix install errors.
Review the “how to manually update” sections of this Microsoft article and update your version of Windows.
Once the update finishes, restart your computer.
If you were able to open QuickBooks before you saw the error, Open QuickBooks and your company file.
If you weren't able to finish installing QuickBooks, install QuickBooks Desktop again.
If you can install and open QuickBooks, everything is fixed.
Solution 3: Manually fix Windows components
If the QuickBooks Install Tool and the update didn’t fix the error, you can repair specific Windows components yourself.
However, you should only do these troubleshooting steps you’re an IT professional, confident Windows user, or working with the experts from Microsoft support.
Repair or reinstall Microsoft .NET Framework
Repair Microsoft MSXML
If you can install and open QuickBooks, you’re good to go.
Solution 4: Use Selective Startup to install QuickBooks Desktop
To get around third-party apps that may block the install, like antivirus and antispyware programs, install QuickBooks while in Selective Startup (Safe Mode).
If you’re still having issues, we recommend reaching out to an IT professional. These errors indicate there may be a general issue with Windows.